FanBridge Blog

Your go-to source for smart fan marketing

Team FanBridge

search & manage unsubscribers

There’s never a good time to say goodbye. But sometimes subscribers choose to say good bye to your emails by opting out of your mailing list. Luckily, our Search and Manage page can help take the guesswork out of why your fans are unsubscribing!

Untitled design (4)

With Search and Manage, you can figure out exactly who unsubscribed from your list and when they did it. Let’s say, for example, there’s a large amount of unsubscriptions in one day from a custom sending group. You could search for unsubscribers on that date and find out what happened. Perhaps the subscribers opted out due to an ineffective campaign sent that day.

Untitled design (2)

Search and Manage also tracks the status of an unsubscription. Did the subscriber opt out or had their address been deactivated recently? Perhaps you’ll find some recent unsubscriptions were from old, invalid emails you haven’t sent campaigns to in a while.
You could even gain a stronger understanding of the average subscriber lifetime for your list. Cross reference recent unsubscribes with when those contacts initially joined your list to get an idea of how long fans usually stick around on your mailing list.
Keep an even closer eye on your campaigns and make each and every email count. Check out our Search and Manage page, and keep your subscribers where they are!

Team FanBridge

Parting is such sweet sorrow, but sometimes you have to let a fan go. If you need to remove a subscriber from your mailing list, our update on the Search and Manage page will at least make the process painless.  Simply find the subscriber by searching for the email address or name. Once found, click the delete icon on the right and confirm.
Delete Fan


That’s it. If you need to remove subscribers in bulk, you’ll still be able to do that using the Actions pull down. But for those one-offs, unsubscribing is just a click away.



Team FanBridge

Managing a growing mailing list can be a challenge. With each new subscriber comes vast amount of valuable information and data to inform you about your fanbase. While this info can drive your band’s decisions in the future, how do you sort through tons of subscribers to find what matters?

With the intelligent search capabilities on the FanBridge Search and Manage page, you can discover more about your fans than ever before!


Screen Shot 2017-11-21 at 3.22.02 PM


Whether you’re looking through your entire list, for a specific subscriber, or anything in-between, the Search & Manage page makes it simple to discover more about your subscribers by layering your search criteria. With just a few clicks, you can search fans by their email, location, subscriber group, opt-in status (single or double) and more.


The easy to use interface gives you the power to digest oceans of information in a streamlined way. Search results will display name, email, key geo data, as well as if you have a fan’s Twitter or Instagram handle on file. From there, you can engage on social – bridging the gap between your email and social interactions.




The same powerful search functionality applies to those subscribers that have opted out. Mine your unsubscriber database to see how many emails bounced in a certain timeframe, how many fans unsubscribed that were in a certain group, and much more.



Looking to learn more about your fans?
Head on over to the Search & Manage page and get started today!


Popular Categories